Contacting the Space Cowboy FW.

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707 West Magnolia Avenue
Fort Worth, TX, 76104
United States

SpaceCowboy FW. 

Shipping Info

Shipping Time -- Most orders will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

If you would like to request overnight or two day shipping, please email amy@spacecowboyfw.com to coordinate.

Shipping & Returns

SHIPPING

Shipping Time -- Most orders will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

For overnight shipping or two day shipping, please email amy@spacecowboyfw.com


Return / Refund Policy

Return Policy

We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.

If you wish to return your item, we must receive your request within 14 days of the date you received your item.

Refunds

Once we receive your returned item, we will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.

If approved, the money will be refunded to your original method of payment within two weeks. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

Return Shipping

After you’ve submitted a return request to amy@spacecowboyfw.com, we will send you a PDF of a return shipping label. Please print it out and affix to to your package.

You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.